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Broadcasts · 3 min read

Broadcast campaigns

Send approved WhatsApp templates to thousands at once.

Sidebar → Engage → Broadcast.

Steps

  1. Pick a Meta-approved template
  2. Pick an audience (segment, tag, or all contacts)
  3. Personalise variables (the template's {{1}}, {{2}} placeholders)
  4. Choose: send now, or schedule for a specific time (respects recipient timezone if known)

What you get back

Per-broadcast report: sent, delivered, read, replied, link clicked. Track conversion rates over time.

Compliance

Meta requires templates outside the 24-hour conversation window. FlowsDesigner handles opt-outs automatically (the customer sends STOP, we remove them from future broadcasts).