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CRM · 2 min read

Birthday + anniversary greetings

Auto-send on the day, once per year, with a per-contact opt-out.

Settings → Auto-Greetings → enable Birthday + configure the template body. The cron runs every morning, finds contacts whose dateOfBirth matches today's month + day, and sends.

The same applies to anniversaryDate (customer onboarding date, purchase anniversary, whatever you want it to mean).

Safeguards

  • We track lastBirthdayGreetedAt to prevent double-sends in the same year.
  • Per-contact birthdayOptIn / anniversaryOptIn flags override the workspace default.
  • Doesn't run if the message can't be delivered (e.g. no Cloud API number connected).