From the first WhatsApp message to the closed deal — chat, call, automate and report without leaving the tab.
Unified inbox
One thread per customer — call included
WhatsApp, Instagram, Facebook, email and the 3CX phone call collapse into a single timeline. Assign, snooze, tag and reply from one place.
Shared team inbox with assignment & SLAs
3CX call popup with full customer history
Private notes and @mentions
Saeed Al Marri
WA
Do you have 235/55 R18?
WhatsApp · 10:02
3CX
Inbound call · 4:12 — wants Saturday
Phone · 10:05
IG
Alignment offer still on?
Instagram · 10:09
Flow builder
Automate the busywork, visually
Build flows by dragging triggers, conditions and actions onto a canvas. Route by keyword, qualify leads, and hand off to a human at exactly the right moment.
Branching logic with no code
Reusable blocks and templates
Test mode before you go live
Trigger · "warranty"
Check order history
Send policy
Book service
AI copilot
An assistant on every conversation
The copilot drafts on-brand replies, summarises long threads, detects intent and suggests the next best action — your agents stay in control.
One-click suggested replies
Thread summaries & sentiment
Auto-tagging by topic
Customer: "Is the 235/55 R18 in stock and how much fitted?"
✦ Suggested reply
Yes — we have it in stock. It’s AED 420 fitted, including balancing. Shall I book you in for Saturday?
Insert
Edit
Broadcasts
Reach the right list at the right time
Send approved WhatsApp templates to a segment, schedule for the perfect hour, and watch delivery, reads and replies roll in live.
Segment by tag, value or activity
Template variables & preview
Live delivery analytics
eid_promo_2026 · 6,298 sent
Delivered98%
Read74%
Replied32%
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Send us your menu or price list and we'll build your assistant live in 20 minutes — every channel connected, your team in one inbox.