AI Copilot
AI that makes every agent a senior agent
FlowsDesigner ships an AI copilot that suggests replies, auto-tags topics, flags angry messages, summarises long threads, and translates non-English messages on demand.
What's inside
What you get
- Smart compose: AI ghost-text completes the agent's sentence (Tab to accept)
- Auto-tag conversations by topic when an agent resolves them
- Sentiment alerts when customers escalate or sound frustrated
- AI summary when a conversation is reopened
- On-demand translation per message — non-English customer messages show a Translate button
- Bring your own AI key (OpenAI or Anthropic) — full transparency on AI cost
Junior agents reply like seniors
Smart compose grounds suggestions in the conversation's context plus your knowledge base, so the right tone and information are surfaced automatically.
Bring your own AI key
No AI markup. Plug in your OpenAI or Anthropic key in Settings and pay the provider directly. Selected workspaces can use the platform-managed AI add-on.
Common questions
Which AI models does FlowsDesigner use?+
Both OpenAI (GPT-4 family) and Anthropic (Claude 3.5 / 4.x families) are supported. You pick the provider in Settings — FlowsDesigner uses your key.
Bring ai copilot to your team
Sign up free, connect your WhatsApp Business number, and you're live in minutes.