Integration
Freshdesk ↔ FlowsDesigner
Freshdesk + FlowsDesigner: WhatsApp conversations become tickets, replies route back. SLA rules in Freshdesk apply to WhatsApp tickets.
What you can do
With Freshdesk
- Each conversation as a Freshdesk ticket
- SLA + dispatch rules apply
- Two-way reply sync
Connect Freshdesk to FlowsDesigner
Sign up free and connect your account in Settings — takes about 5 minutes.