Integration

Salesforce ↔ FlowsDesigner

Bring WhatsApp conversations into your single source of truth. Inbound and outbound messages appear on the Salesforce contact timeline; lifecycle stages stay in sync; service-cloud cases auto-create from sentiment-alerted chats.

What you can do

With Salesforce

  • Auto-link WhatsApp contacts to existing Salesforce records by phone or email
  • Log every message + media as a Salesforce Activity
  • Two-way sync of lifecycle stage and lead status
  • Auto-create a Case on AI sentiment alert
  • Apex-flow safe — every write retries with exponential backoff

Connect Salesforce to FlowsDesigner

Sign up free and connect your account in Settings — takes about 5 minutes.