Integration
Zendesk ↔ FlowsDesigner
For teams already on Zendesk, FlowsDesigner pushes WhatsApp conversations as tickets. Agents work in Zendesk; replies flow back to the customer over WhatsApp.
What you can do
With Zendesk
- Each conversation becomes a Zendesk ticket
- Replies in Zendesk send back over WhatsApp
- Macros + triggers in Zendesk fire on WhatsApp events
- Customer status (suspended, premium) syncs onto the contact
Connect Zendesk to FlowsDesigner
Sign up free and connect your account in Settings — takes about 5 minutes.