WhatsApp for clinics and medical practices
Patients prefer WhatsApp over phone calls for routine bookings and follow-ups. FlowsDesigner gives clinics a privacy-conscious way to handle bookings, reminders, and post-visit follow-ups at scale.
What teams do with it
Appointment booking
WhatsApp Flow form: patient picks doctor, specialty, time slot. Confirmation + calendar invite sent automatically; reminder fires 24h before.
No-show recovery
If the patient doesn't arrive, an auto-message offers a one-tap reschedule — recovers ~30% of no-shows.
Test results delivery
Sensitive results delivered through WhatsApp Flow with patient identity confirmation. Audit log retained for compliance.
Post-visit feedback
Single-tap CSAT after every visit. Low scores escalate to the practice manager.
Pre-built WhatsApp templates for your industry
- Appointment booking
- Appointment reminder (24h)
- No-show reschedule
- Test results delivery
- Post-visit CSAT
- Birthday wellness reminder
Common questions
How does FlowsDesigner handle patient privacy?+
Phone numbers can be masked from agents who don't need them. Conversation data is encrypted at rest. Custom retention policies are available.
See FlowsDesigner for healthcare clinics
Book a 20-minute tailored demo — we'll walk through the templates and automations built for your business.