E-commerce
WhatsApp for online stores
Shopify and WooCommerce stores recover lost revenue and grow LTV by moving the customer relationship onto WhatsApp.
What teams do with it
Order confirmations + tracking
Auto-send order confirmation, dispatch notification, and live tracking link on WhatsApp. Customers stop emailing support to ask "where's my order?".
Abandoned cart recovery
Cart abandoned for >1h → WhatsApp template message with cart link + a small recovery code. Recovers ~12% of carts that would otherwise be lost.
Post-purchase upsell
Day 7 after delivery: "Loved it? Here's a 10% offer on the matching accessory." Drip sequence stops if the customer engages.
Returns + RMA
WhatsApp Flow form collects return reason and photos; RMA is created automatically; customer gets a return label.
Included templates
Pre-built WhatsApp templates for your industry
- Order confirmation
- Dispatch notification
- Abandoned cart recovery
- Post-purchase upsell
- Return / RMA flow
- Review request
Common questions
Does FlowsDesigner integrate with Shopify?+
Yes. Shopify webhooks trigger cart-abandonment, order-update, and post-purchase flows automatically.